DipaliZ FAQs — Shipping, Returns, Products & Printing
DipaliZ FAQs — Shipping, Returns, Products & Printing
Everything you need to know about our made-to-order, all-over print apparel, accessories, and home goods.
About DipaliZ
Q: What is DipaliZ?
DipaliZ is an independent Michigan-based women's lifestyle brand founded in 2023, creating bold all-over print apparel, accessories, and home goods. Every product starts as original artwork and is made to order.
Q: Where is DipaliZ based?
DipaliZ is based in Michigan, USA, and ships across the United States.
Q: Does DipaliZ have a sustainability commitment?
Yes. DipaliZ plants a tree for every $20 you spend, partnering with verified reforestation programs. Every product is made to order, which means zero excess inventory and zero waste production.
About Our Products
Q: What is all-over sublimation printing?
All-over sublimation printing permanently bonds ink into the fabric at a molecular level, covering the entire garment seam to seam with vivid, photographic-quality color. Unlike screen printing, sublimation prints do not crack, peel, or fade with washing.
Q: Are DipaliZ sublimation prints machine washable?
Yes. DipaliZ sublimation prints are machine washable on a gentle cycle and maintain color vibrancy after repeated washing. Turn the garment inside out before washing for best results.
Q: Do the midi dresses have pockets?
Yes — DipaliZ long-sleeve midi dresses include side pockets, because women need pockets.
Q: Are DipaliZ mugs dishwasher safe?
Yes. DipaliZ ceramic mugs are dishwasher safe and designed to maintain their print quality over time.
Q: Do you offer plus sizes?
Yes. Many DipaliZ products are available in plus sizes. Check the size options on each individual product page for availability.
Ordering & Shipping
Q: How long does shipping take?
Orders are made to order and typically go into production within 1–3 business days. Delivery across the United States generally takes an additional 3–5 business days after shipment.
Q: Do you ship internationally?
DipaliZ currently ships within the United States only.
Q: Can I track my order?
Yes. You will receive a tracking number by email once your order ships.
Q: Can I cancel or change my order after placing it?
Unfortunately, no. Because every DipaliZ product goes into production immediately after your order is placed, we are unable to cancel or make changes once the order is confirmed. Please double-check your size, color, and shipping details before completing your purchase.
Q: Do you restock sold-out items?
Most DipaliZ products are made to order and may not be restocked once a design is retired. If a product you love is no longer available, browse our latest collections for new arrivals and similar styles.
Q: What payment methods does DipaliZ accept?
DipaliZ accepts all major credit and debit cards including Visa, Mastercard, American Express, and Discover, as well as Shop Pay and PayPal.
Q: How do I use a discount code?
Some discounts are applied automatically at checkout. If you have a code, enter it in the discount field at checkout and it will be applied to your order total.
Returns & Support
Q: What is the DipaliZ return policy?
DipaliZ accepts returns on eligible items. Because products are made to order, please review our full return policy before purchasing. Contact support@dipaliz.com with any questions.
Q: How do I contact DipaliZ customer support?
Reach us at support@dipaliz.com. We aim to respond within one business day.
Still have a question? Email support@dipaliz.com and we'll get back to you within one business day.
