Get All Your DipaliZ FAQ Answers Here!
Welcome to the ultimate DipaliZ FAQ hub, where your burning questions always find their perfect match in perfectly crafted answers! Curious about our lightning-fast shipping, the latest trendy style updates, or details on your go-to DipaliZ essentials? You've landed in just the right spot. Our colorful FAQ section is brimming with support, ready to tackle every question you throw its way.
- Need the scoop on delivery times? We've got the inside info right here.
- Eager to discover the freshest fashion trends? Dive in and explore all we have to offer.
And if your question isn't spelled out here, don't worry! Our super friendly support team is just a form away, prepped and ready with quick answers. So, leap into the know and enjoy a seamless DipaliZ adventure!
FAQ - Frequently Asked Questions
How much is domestic shipping?
- Domestic shipping costs are calculated at the checkout based on your location and the shipping method you choose.
How much is shipping everywhere else?
- Currently, we only provide shipping within the U.S.A. We do not offer international shipping at the moment.
I haven’t received my order yet. What should I do?
- If you are in the USA and it has been more than 10 business days since your order, please reach out to us. Kindly provide your name and order number, and we'll investigate the status of your order. We appreciate your patience and will work to resolve any issues promptly.
What is your return policy?
- We have a customer-friendly 30-day return policy. You can request a return within 30 days of receiving your item, provided it is in the original condition, unworn or unused, with tags, and in its original packaging. To initiate a return, contact us atsupport@dipaliz.com. Once your return is accepted, we will provide a return shipping label and instructions. Items returned without prior approval will not be accepted. For more details, feel free to reach out with any return-related questions.
What if I want to buy a product in bulk?
For bulk purchases, please get in touch with us at support@dipaliz.com. We'll be happy to provide you with a quote and assist with your bulk order requirements.
How long does shipping take?
Shipping times can vary based on your location and the shipping method chosen. Typically, orders are processed within 1-2 business days and standard shipping takes 5-7 business days. For more specific details, please refer to our Shipping Policy page or contact our customer service team. 🚚📦
Do you offer international shipping?
At this time, we do not offer international shipping. We are always looking for ways to improve and expand our services, so please stay tuned for updates. If you have any other questions or need assistance, our customer service team is here to help! 😊
How can I track my order?
Once your order is placed, you will receive a confirmation email containing your tracking number. You can use this number on our website's "Track My Order" page in the Menu under ABOUT, to monitor your shipment's progress. If you have any trouble, our customer service team is always here to help! 🚚📦
Can I get a discount on my first purchase?
Yes, absolutely! You can enjoy a 5% discount on your first purchase with DipaliZ. It's our way of saying welcome and thank you for choosing us. 😊
I haven’t received my order yet. What should I do?
If you are in the USA and it has been more than 10 business days since your order, please reach out to us. Kindly provide your name and order number, and we'll investigate the status of your order. We appreciate your patience and will work to resolve any issues promptly.
How do I know if an item is in stock?
You can easily check if an item is in stock by visiting the product page on our website. If the item is available, you'll see options for sizes, colors, and quantity. If an item is out of stock, it will be indicated on the page, and you may have the option to sign up for restock notifications. For any further inquiries, our customer service team is always here to help! 😊
What payment methods do you accept?
We accept a variety of payment methods to make your shopping experience as convenient as possible. You can use major credit cards (Visa, Mastercard, American Express), debit cards, and PayPal. For more details, you can always contact our customer service team. 😊
Can I customize my order?
At this time, we don't offer customization options for our products. However, we're always looking to expand and improve our offerings, so stay tuned for updates! If you have any other questions or need assistance, our customer service team is here to help. 😊
Are your products eco-friendly?
Yes, we're committed to sustainability and many of our products are eco-friendly. We strive to use materials and processes that have a lower impact on the environment. You can find more details about our sustainable practices on our product pages or our Sustainability Commitment page. If you have any more questions, our customer service team is always here to help! 😊
For Additional Inquiries : Contact Us
If you have any further questions or if your specific inquiry is not covered in our FAQ section, please don't hesitate to reach out to us. We value your interest and are here to provide you with the assistance you need. Feel free to contact our support team and fill out the Contact Us form, and we'll be happy to address any additional queries you may have.
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Let customers speak for us
from 9 reviewsThis tee is fantastic! The buttery soft fabric feels amazing, making it ideal for everyday wear. The mountains and trees design adds a stylish, nature-inspired touch. Perfect for any activity, it fits comfortably and looks great. It stays soft and vibrant after many washes. Highly recommended for those who value comfort and style!
This tee is a game-changer! The heavy cotton fabric is both durable and comfortable, making it perfect for everyday wear. The nature art design adds a touch of the outdoors to your wardrobe, making it stand out. Whether you're hiking or just hanging out, this shirt keeps you looking stylish and feeling great. It holds up well after multiple washes and remains as vibrant as ever. This is truly a must-have item for any wardrobe!
I took a chance on a vendor unfamiliar to me and I'm happy I did. These shoes have a unique style simply unlike anything else I could find. They look just as cool and distinctive in real life as they do in the picture.
They fit well and don't slide at the heel. As I have wide feet, I notice when shoes are a little narrower than usual, and I would advise people on the borderline to consider picking the next larger size for this particular shoe. Also, the fine lines in my shoes were very pale blue, not pure white. I'm happy with that but the picture didn't make that clear.
I always wanted a sloth Tshirt for my cozy days. And now I have one! There’s so much variety on this shop that I always find something i’m interested in!
The yellow and grey circles Comforter is stylish and cozy addition to any bedroom. Its striking design adds a modern touch to the decor. Despite it's light feel it provides ample warmth and comfort. Plus it's durable construction means it maintains its shape and color even after multiple washes. Its a must have for anyone seeking style and comfort.
Absolutely impressed! This item surpassed my expectations. It maintained cold water for days in summer heat, looks stylish, fits perfectly in cup holders, and endured being tossed around without a scratch or dent. Highly recommend!!
Just received my Polyester Pastel Floral Pullover Hoodie from DipaliZ, and I'm in love! The print is light-toned, the fabric is cozy, and the fit is perfect. A stylish addition to my wardrobe! Highly recommend. 🌸👚 #DipaliZFashion #HoodieLove
I am absolutely thrilled with my purchase of the DipaliZ Wall Calendar! This calendar is a true gem, and I couldn't be happier. Every month brings a new visual delight, making it not just a practical tool but also a decorative piece for my home. The quality of the paper is fantastic, adding a luxurious touch to each page. The DipaliZ Wall Calendar is a must-have for anyone seeking a perfect blend of functionality and aesthetics. I highly recommend it – an absolute five-star product!
I recently bought the An Astronaut Riding a Bicycle on the Moon Sweatshirt from DipaliZ for my son and I'm thrilled with it! It's unique, eye-catching, and made of high-quality materials for comfort and durability. The design is charming and whimsical, sparking conversations wherever I go. The print is vibrant and holds up well through washes. The sweatshirt itself is cozy, well-made, and true to size, with impeccable stitching. I highly recommend this Astronaut Sweatshirt for anyone seeking fun and creativity in their wardrobe. It's a fantastic blend of artistry, comfort, and quality craftsmanship. Kudos to DipaliZ for such a great product!